Privacy Policy for Excellence in Social Care

Excellence in Social Care Ltd is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and store your personal information when you use our website or contact us.

Excellence in Social Care Ltd is a UK-based consultancy supporting organisations across the social care sector.

For any questions about this policy or your data, please contact lianne@excellencesocialcare.com 

We may collect and process the following information:

• Your name
• Contact details (such as email address and phone number)
• Job title and organisation
• Any information you include when you contact us via our website form
• Information you provide when signing up for updates
• Basic website usage data collected through GoDaddy analytics

• respond to your enquiries
• communicate with you about your request
• provide updates or information you have chosen to receive
• improve our website and services.

We do not send unsolicited marketing and will only contact you where relevant or where you have opted in.

We process your personal data under the following lawful bases:

• Legitimate interests - to respond to enquiries and operate our business
• Consent - where you choose to contact us or sign up for updates

Your information is stored securely within our GoDaddy account and email system.

We only keep personal data for as long as necessary to respond to your enquiry or maintain appropriate business records.

We do not sell your personal data.

We may share your information with trusted service providers who help us operate our website and email services, including GoDaddy.

We may also disclose information if required to do so by law.

If you choose to sign up for updates, your information will be stored securely and used only to send relevant news and insights.

You can unsubscribe at any time by contacting us or using the unsubscribe option provided.

Our website uses cookies to improve your experience and understand how the site is used.

We use a cookie banner to allow you to manage your preferences. You can also control cookies through your browser settings.

Under UK data protection law, you have the right to:

• access the personal data we hold about you
• request correction of inaccurate data
• request deletion of your data
• object to or restrict how your data is used.

To exercise any of these rights, please contact us using the details above.

We may update this privacy policy from time to time. The latest version will always be available on our website.